Shipping & Refund Policy

Shipping Policy:

  • We offer free shipping on orders worth above ₹500/-
  • You can feel safe having a Gangavathiexport's shipment sent to your home or work address. All orders are dispatched in Discreet and office-friendly plain packaging.
  • We ship your orders in generic white poly bags. Our shipping label does not mention the product names.
  • If you have further queries on our packaging, call us at 08192 - 237854 or support  [at] gangavathiexports.com

 Refund Policy:

  • Gangavathiexports easy returns & exchanges policy is hassle-free and simple. You need to return/exchange a product within 15 days. Return/Exchange products should be worth more than Rs.500.
  • Only size exchange is available.
  • Only for limited pin codes. 
  • Our delivery agent will deliver the new item and simultaneously pick up the original item from you.
  • Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on Briefs, Bras, Panties, Stick-On Bras, pasties and some of the accessories.
  • We ask that you preserve the product in its original condition along with its tags, and packaging. 
  • Products that are sold as packs cannot be returned as individual items.
  • In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.
  • Gift cards and vouchers are non-returnable.
  • Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.
  • The exchange process can be initiated only when it is approved by us.
  • All international orders will be charged the shipping charges. Please inquire with us about the charges before placing the order.
  • There is no free shipping on returns for the products other than inner-wears. All the return shipping charges are to be borne by buyers.
  • Returns are accepted for inner-wears only when you get the wrong order which means you get any sizes other than the order placed.

Following ways to return the product.

  • Self-Ship: Please ship the agreed product to our registered address mentioned on the Contact Us page. Buyer is responsible for to and fro shipping cost.