Customer Service

Delivery and Returns

We hope you love shopping with Gangavathiexports. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with Gangavathiexports late on Friday or on Saturday will not be processed until Monday. Charges will be added to orders with Priority, Overnight shipping or if we try unsuccessfully to deliver your order more than once.

Delivery address for north eastern states and J&K may require up to 10 to 15 working days for delivery. Similar delivery timelines for the interior locations.

Delivery address anywhere other than India will attract a International shipping tariff. Please get in touch with us to know the charges.

Shipping and Delivery in India
Merchandise total * STANDARD
5—10 day shipping **
Up to ₹ 1000 ₹ 80
₹ 1000 or more Free

*before tax and additional charges
**Delivery timeline required after dispatching the order.

Returns and Replacements

We want you to be completely happy with your Gangavathiexports order. We request our users to spend time on our website to go through our varieties until you are happy to order.

For Innerwear: We do not accept returns for any inner-wears due to hygiene reasons unless wrong item/defective sent. This is in order to protect the interest of our customers.

For any other items: Merchandise cannot be returned unless defective.

For any non-ordered/wrong items received: We request buyers to get in touch with us immediately within 3 days of the receipt of the goods if you got any wrong items or defective items. Once our team investigates the issue, we will let you know the return process if found genuine. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Merchandise should be returned through INDIA POST(Registered mode with tracking). Merchandise must be dispatched backed to us on confirmation within 3 days. We shall reimburse the amount incurred for the amount paid to INDIA POST (Registered mode) on the receipt of the goods successfully.